Production and Operations Management

American professor Corey Billington teaches our Production and Operations Management class where we never know exactly what we're going to get. Our first few sessions were focused on supply chain optimization but now we have transitioned into driving innovation. Today's case is about one of the world's largest power & gas companies which created an award-winning Corporate Social Responsibility strategy in only one week. Naturally they had some help from IMD.

As a former HP executive, Corey has a great deal of industry experience to share, which he does by providing "management tips" in each of his lectures. I have found these very useful as they're a part of the curriculum that you can't read in any book. His greatest contribution today, though, has been quoting the Major General song from Gilbert & Sullivan's The Pirates of Penzance--"with many cheerful facts about the square of the hypotenuse!" It takes me back to 5th Grade, when I was the Pirate King in our class's production. No time to reminisce, though; the coffee break is over so it's back to business!